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type: incident · created: 2026-10-09 · updated: 2026-10-09 · tags: [incident, legal-services] · confidence: high · severity: low · affected_sectors: [legal-services] · au_impact: true

The Australian Information Commissioner commenced an investigation on 7 October into the privacy practices of Shenzhen Qingcheng Future Technology Co. Ltd, provider of the HeyCyan app — the software used in the Anko smart glasses sold by Kmart and in low-cost devices sold on Big W Marketplace and Amazon. The OAIC said it had been monitoring the rollout of smart glasses since early 2026 and moved to a formal investigation after preliminary inquiries; the investigation will examine how the glasses record information, who has access to what is recorded, and where it is stored. The Privacy Commissioner also wrote to retailers of devices using the HeyCyan app to express her concerns, and published a companion blog, "Smart glasses under the microscope." This is a Commissioner-initiated investigation rather than a complaint response, and it lands as a direct Australian data-protection action against a Chinese-operated consumer-device ecosystem sold through mainstream Australian retail.

Attribute Detail
Sector Legal Services
Date 2026-10-09
Source OAIC
Reliability Tier 1